Terms of Service

These Terms of Service (hereinafter "ToS") govern the use of the RefCampaign platform accessible at https://refcampaign.com (hereinafter "the Platform"). The Platform is published by PAYET FABRICE, sole proprietor registered in the national register of companies under SIREN number 798 679 296. Use of the Platform implies full acceptance of these ToS.

**User**: refers to any individual or legal entity using the Platform. **Merchant**: refers to the User who creates and manages affiliate programs via the Platform. **Affiliate**: refers to the User who registers for an affiliate program to promote a Merchant's products or services. **Affiliate Program**: refers to a program created by a Merchant allowing Affiliates to promote its products or services in exchange for commissions. **Commission**: refers to the compensation paid by the Merchant to the Affiliate for each sale or action completed via their affiliate link.

Access to the Platform is free to view general information. Certain features require account creation and may be subject to a paid subscription. Users must have internet access and an up-to-date web browser to use the Platform. Internet access and telecommunications network usage costs are the User's responsibility. PAYET FABRICE reserves the right to modify, suspend or interrupt all or part of Platform access at any time, without notice.

To use certain Platform features, Users must create an account by providing accurate and current information. Users agree to: • Provide accurate, complete and current information • Maintain confidentiality of their login credentials • Immediately notify PAYET FABRICE of any unauthorized use of their account • Create only one account per person or entity Users are solely responsible for use of their account and actions performed through it.

RefCampaign is a platform allowing Merchants to create and manage affiliate programs, and Affiliates to promote products or services in exchange for commissions. The Platform offers: • Creation and management of affiliate campaigns • Real-time tracking of clicks, conversions and commissions • Integration with Stripe for automatic conversion tracking • Management of payments to Affiliates • Analysis and reporting tools PAYET FABRICE reserves the right to evolve Platform features at any time.

**Merchant Obligations:** • Respect commission terms defined in their programs • Pay commissions owed to Affiliates within agreed timeframes • Provide accurate information about their products or services • Comply with applicable sales and advertising regulations • Not create fraudulent or deceptive programs

**Affiliate Obligations:** • Promote products or services honestly and transparently • Respect rules defined by the Merchant for their program • Not use fraudulent or deceptive promotion methods • Declare their affiliate status in accordance with applicable regulations • Not generate fraudulent clicks or conversions

**General Obligations:** All Users agree to: • Not disrupt Platform operation • Not attempt unauthorized access to Platform systems • Respect intellectual property rights • Not use the Platform for illegal purposes or contrary to public morals

Use of the Platform may be subject to a paid subscription depending on the chosen plan. Prices are indicated on the [Pricing](/en/pricing) page and may be modified at any time. Payments are made via Stripe. Merchants authorize PAYET FABRICE to debit the subscription amount according to the chosen frequency (monthly or annual). In case of payment default, access to paid Platform features may be suspended. Commissions to Affiliates are managed directly between Merchant and Affiliate. PAYET FABRICE is not party to transactions between Merchants and Affiliates.

Users may terminate their account at any time from their account settings or by contacting support at contact@refcampaign.com. PAYET FABRICE reserves the right to suspend or terminate a User's account in case of: • Violation of these ToS • Fraudulent or suspicious activity • Non-payment of amounts due • Damage to the Platform's image or operation In case of termination, User data will be retained in accordance with our Privacy Policy.

PAYET FABRICE strives to ensure Platform availability and reliability, but cannot guarantee uninterrupted or error-free operation. PAYET FABRICE cannot be held responsible for: • Direct or indirect damages resulting from use or inability to use the Platform • Disputes between Merchants and Affiliates • Loss of data, revenue or profits • Fraudulent use of the Platform by third parties In any case, PAYET FABRICE's liability is limited to the amount actually received from the User over the past 12 months.

PAYET FABRICE is committed to respecting current regulations on personal data protection, particularly GDPR. Data collected is necessary for service provision and is not transmitted to third parties without User consent, except legal obligations. For more information, consult our [Privacy Policy](/en/legal/privacy).

**Service Nature** RefCampaign is a software platform (SaaS) enabling merchants to manage their affiliate programs, track affiliate performance, and automate commission calculations. RefCampaign acts exclusively as a technical tracking and analytics provider. The platform does not intervene in financial transactions between merchants and affiliates. **Absence of Payment Management** RefCampaign does not receive, hold, redistribute, or guarantee any commission, bonus, or remuneration payments between parties. Payments due to affiliates are made directly by merchants, outside the platform, according to terms agreed between them. Consequently, RefCampaign cannot be held responsible for: • Payment defaults or delays, • Amount errors, • or commercial disputes between a merchant and an affiliate. **Tax and Social Responsibilities** Each merchant and affiliate is solely responsible for compliance with their legal, tax, and social obligations, including: • Declaration and payment of commissions received or paid, • Compliance with applicable regulations (e.g., micro-entrepreneur status, VAT, DAC7, etc.), • and communication of their identification information (SIRET, Tax ID, etc.) as needed. RefCampaign provides no tax or social advice and cannot be considered a paying third party under current regulations. **Users' Legal Status** Merchants and affiliates act independently and are not bound to RefCampaign by any subordination, mandate, or employment contract. RefCampaign does not participate in any way in determining or validating users' legal, professional, or tax status. **Liability Limitation** Consequently, RefCampaign cannot be held responsible for any direct or indirect consequences related to: • Contractual breach between a merchant and an affiliate, • False tax or social declarations, • or non-compliant use of the platform for payment or fund transfer purposes.

PAYET FABRICE reserves the right to modify these ToS at any time. Modifications will take effect upon publication on the Platform. Users will be notified of significant modifications by email or Platform notification. Continued use of the Platform after modification constitutes acceptance of the new ToS.

These ToS are governed by French law. Any dispute relating to interpretation or execution of these ToS will be submitted, in the absence of amicable agreement, to competent French courts.

For any questions regarding these ToS, you can contact us at: Email: contact@refcampaign.com Postal address: 20 ALLEE DES FLAMBOYANTS, 97429 PETITE-ILE, France