Hold during the validation window
New commissions stay pending for a configurable period before they are eligible for payout.
All features
Clawback
Claw back commissions when a customer refunds or churns
RefCampaign reverses the related commission when Stripe reports a refund or cancellation, so you only approve payouts on revenue that actually sticks.
Workflow
Paying on revenue that later disappears
When a customer refunds or cancels shortly after signing up, a commission paid on that sale becomes a loss. Tools shaped for one-off transactions rarely tie commissions back to refund and cancellation events, so finance ends up reconciling clawbacks by hand.
How clawback works
Listen to Stripe events
RefCampaign reads Stripe refund and cancellation events tied to the original payment.
Reverse the commission
If a refund or cancellation lands during the window, the related commission is voided before it is approved.
What you get
Only pay on revenue that stays
- Avoid paying commissions on refunded or cancelled sales
- Tie clawback to real Stripe refund and cancellation events
- Set the validation window that fits your refund policy
- Reduce manual reconciliation between Stripe and payouts
Product view
Clawbacks visible before payout
Reversed commissions are reflected in the dashboard, so the amount you approve already accounts for refunds and cancellations.
FAQ
When is a commission clawed back?
When Stripe reports a refund or cancellation tied to the original payment during the validation window you set.
Can I set how long the holding period lasts?
Yes. The validation window is configurable so it can match your refund and cancellation policy.
What about refunds after a commission is paid?
Clawback is most reliable during the holding period. For refunds after payout, the reversal is recorded so you can reconcile it against future commissions.
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